MSS is an industry leader in providing technology‑led financial services for the UK property market, efficiently connecting consumers, lenders and intermediaries.
Focusing on mortgage, insurance and surveying services, MSS creates a network to aggregate providers of property services, providing smaller firms with a level of scale that enables access to paid-for services and large lender contracts, not available to them directly.
Technological innovation is core to MSS’s success and it has continuously sought to revolutionise its markets, utilising data‑driven tools to optimise its value proposition to customers.
This provision of market leading service levels has driven significant growth over recent years, gaining share from its competitors. MSS has increased its EBITDA by 51% from FY17 to FY20.
We work in partnership with our network firms and back them to grow their businesses.
We share success with our people and back them to progress towards personal goals.
We create a better future for consumers by progressing their mortgage transactions efficiently.
We create a better future for our people by investing in their wellbeing and development.
We always give our customers the best advice and do the right thing by them.
We act with integrity towards our colleagues and do the right thing in difficult situations.
SDL Surveying is MSS’s nationwide surveying and panel management business, which utilises over 100 in-house surveyors and over 100 independent network firms providing coverage of a further 350 surveyors.
SDL Surveying is one of the fastest-growing surveying businesses in the UK with over 210,000 valuations in FY19 and having recently secured new panel management contracts and increased allocations of work.
Stonebridge is MSS’s nationwide mortgage network for Appointed Representative and Directly Authorised brokers, bringing together over 820 independent mortgage and insurance brokers.
Stonebridge is the UK’s fastest growing mortgage network, originating over £8.5bn of completions in FY21, by providing its members with an unrivalled suite of proprietary tools and resources.
Revolution (owned by Stonebridge since 2008) is MSS’s tech solution for advisers in the mortgage services sector. This innovative software system has been developed to enhance all areas of an adviser’s business, from lead generation and sales progression to product selection and business processing.
The system is developed in-house by a dedicated team of 11 internal developers who are engaged in the continuous improvement of the platform.
MSS also provides advice via its own in-house mortgage broker, moneyQuest, which has 17 brokers and advised on £564m of lending FY19.
MSS commonly utilises the moneyQuest business to pilot its innovations in technology and business processing in a controlled environment, before rolling these enhancements out to the wider Stonebridge network.
In addition to generating income from insurance sold through its network, MSS also has its own in-house operations – Stonebridge Protect and Pure Protect – which offer life insurance, critical illness cover and income protection products, directly to the consumer.
MSS’s in-house insurance brokers serve to increase insurance product penetration and customers are typically referred to them by AR brokers who are unwilling or unable to sell protection products.